Password Self Service

Please enter your Global Username or Network ID below.


Corporate Partners: Network ID or Global Username Retail Partners: Global Username 



Global Username is the two letter country code followed by partner number (e.g. US21344879).
  • North America
    • 1-206-318-4352 or
      1-888-796-5282
  • EMEA:
    • UK (Non-Retail): 0800 028 1012
    • France: 0805 540 535
    • Netherlands: 0800 020 1073
    • Germany: 0800 00 06 837
    • Switzerland: 0800 200 050
    • Austria: 0800 080 514
    • International: +31 20 20 13 624
  • Hong Kong:
    • (852) 2829-6854
  • Greater China:
    • Nationwide: 400 628 7289
These devices have been stored as active devices so that they are "remembered" as secured devices during authentication. If you do not recognize a device or want to reset authentication, please uncheck below. These devices are enabled to receive push notifications through the SecureAuth OTP app. To disable these notifications, please uncheck below.
One moment please...